Legal notice
LEGAL NOTICE
This website, www.velkuna.com, is owned and operated by Rishabh Chugh under the brand name Velkuna.
Velkuna is the customer-facing brand of a sole proprietorship registered under the legal name and GST trade name Rishabh Chugh, bearing GSTIN 06BPJPC2406M1Z1.
The terms “we”, “us” and “our” refer to Rishabh Chugh, operating under the brand name Velkuna.
By accessing, browsing, or purchasing from this website, you agree to the policies and terms displayed on this website, including our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, and Contact Information.
BUSINESS INFORMATION
Brand Name: Velkuna
Legal Name: Rishabh Chugh
GST Trade Name: Rishabh Chugh
Proprietor: Rishabh Chugh
Constitution of Business: Sole Proprietorship
GSTIN: 06BPJPC2406M1Z1
Website: www.velkuna.com
Email: velkuna.support@gmail.com
Phone: +91-8587852616
Address: Sector 7, Gurugram, Haryana, India
Velkuna and www.velkuna.com are owned and operated by Rishabh Chugh. Velkuna is not a separate legal entity from the sole proprietorship registered under the legal and trade name Rishabh Chugh.
CUSTOMER SUPPORT
For order-related questions, returns, refunds, cancellations, product issues, shipping issues, or general support, customers can contact us at:
Email: velkuna.support@gmail.com
Phone: +91-8587852616
We aim to respond to customer queries as soon as reasonably possible during business working hours.
GRIEVANCE OFFICER
In accordance with applicable Indian consumer protection and e-commerce requirements, customers may contact the Grievance Officer regarding consumer complaints or unresolved issues.
Grievance Officer: Rishabh Chugh
Designation: Grievance Officer
Legal and GST Trade Name: Rishabh Chugh
Brand Name: Velkuna
Email: velkuna.support@gmail.com
Phone: +91-8587852616
Address: Sector 7, Gurugram, Haryana, India
We aim to acknowledge consumer complaints within 48 hours of receipt and redress them within one month from the date of receipt, in accordance with applicable law.
PRODUCTS AND SERVICES
Velkuna sells curated consumer products through its online store.
Product details, prices, availability, offers, images, descriptions, delivery timelines, and other information may be updated from time to time.
While we make reasonable efforts to display accurate product information, minor variations in colour, packaging, finish, size, or appearance may occur due to lighting, screen settings, manufacturing batches, supplier updates, or normal product variation.
ORDERS, RETURNS AND REFUNDS
Orders, shipping, returns, refunds, exchanges, and cancellations are governed by the policies displayed on this website.
Please refer to the following pages for more information:
Terms of Service
Privacy Policy
Refund Policy
Shipping Policy
Contact Information
INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, product descriptions, graphics, logos, icons, designs, videos, page layouts, and brand elements, is owned by Rishabh Chugh, operating under the brand name Velkuna, or by the applicable licensors, suppliers, or content partners.
Such content is protected by applicable intellectual property laws.
No part of this website may be copied, reproduced, distributed, modified, displayed, published, sold, resold, or otherwise exploited without prior written permission from Rishabh Chugh or an authorised representative of Velkuna.
LIMITATION
The information provided on this website is for general product and shopping purposes only.
It should not be treated as medical, professional, technical, or expert advice unless expressly stated.
Nothing in this Legal Notice limits any rights available to customers under applicable consumer protection laws.
GOVERNING LAW AND JURISDICTION
This Legal Notice and your use of this website shall be governed by and construed in accordance with the laws of India.
Subject to applicable consumer protection laws, the courts at Gurugram, Haryana shall have jurisdiction over disputes arising from this website, these policies, or purchases made through this website.
LAST UPDATED: 30/06/2026